Once a business knows where and when they want to get to, it is time to evaluate if they have the capability and competency to get there.
The foundations of any major change programme will rely on a combined and unified understanding of how an organisation works together. And possibly more importantly, how the organisation’s products and services are presented and used by their customers.
A target operating model can often be refined into a concise diagram. Illustrating all the complexities and interactions a customer has with an organisation, in addition to all the intricacies and relationships between teams and people to make these interactions successful.
TRAN/CHA consultants have the expertise to review your organisation and its ability to achieve your strategic aims and objectives. If gaps in the current operating model are identified, our consultants will work with you to build an agile and efficient business that exceeds customer expectations.