Case study
higher education
- preparation and readiness for transformation
Client Background
A Russell Group higher education institution, recognised the need for a significant transformation to enhance its operational efficiency and adaptability to evolving market demands. To achieve this, we conducted an assessment of their current capability and structures to identify areas for improvement, whilst undertaking a proof-of-concept change initiative on an existing, but significantly under-utilised ERP SAP solution, to provide real-life and tangible evidence.
Approach
Our approach involved conducting a comprehensive assessment of the client's existing capability and structures through the delivery of a proof-of-concept change to their core HR and Procurement services. This proof of concept aimed to identify gaps and highlight opportunities for improvement.
Key Outcomes
Improved HR and Procurement processes through the implementation of enhanced automation and increased utilisation of out-of-the-box SAP capability.
Documented gaps in capacity, capability, governance, and technical architecture, providing a clear roadmap for improvement.
Developed resource and recruitment plans, L&D Plans, and governance frameworks to address identified gaps systematically.
Identified strategic business improvements necessary for the institution's long-term success.
Initiated the process of selecting suitable technology solutions through the strategic transformation RfP.
Conclusion
Through our comprehensive assessment and proof of concept approach, our client gained valuable insights into their readiness for transformation and identified clear areas for improvement. By addressing these gaps and implementing the recommended changes, the institution is well-positioned to embark on its transformation journey with confidence and success.