‘Digital’, the buzzword of the 21st Century! It would seem that every government, business, organisation and person is keen to understand how they can, or why they should, ‘digitise’ their day-to-day interactions or processes.
As customer behaviour demands more convenience and coupled with the continuous want of a business to become more efficient, some organisations can neglect the wider implications on customer experience and adoption within the business.
From extensive experience in waterfall and agile digital transformations, TRAN/CHA consultants can advise and lead programmes of change that successfully devise, deploy and implement digital solutions that deliver real benefits.